Return & Refund Policy

Return & Refund Policy

Last updated: April 15, 2025

Thank you for shopping with us. If you are not completely satisfied with your purchase for any reason, we invite you to review our Return & Refund Policy. This policy applies to all products purchased through this website.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Return & Refund Policy:

  • Company, We, Us, or Our refers to the website operator.

  • Goods refer to the items offered for sale on the website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the website and its related services.

  • Website refers to this website.

  • You means the individual or legal entity accessing or using the Service.

Your Order Cancellation Rights

You are entitled to cancel your Order within 14 days without providing any reason.

The cancellation period expires 14 days from the date on which you received the Goods or a third party appointed by you (other than the carrier) takes possession of the delivered product.

To exercise your right of cancellation, you must inform us of your decision through a clear statement via the contact options provided on the website.

Refunds

Once we receive the returned Goods, we will inspect them and notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed within 14 days using the same payment method used for the original purchase. You will not be charged any additional fees for the refund.

Conditions for Returns

To be eligible for a return, please ensure that:

  • The Goods were purchased within the last 14 days

  • The Goods are unused and in their original packaging

The following Goods are not eligible for return:

  • Goods made to your specifications or clearly personalized

  • Goods that deteriorate quickly or have passed their expiry date

  • Goods that are unsealed after delivery and are not suitable for return due to health or hygiene reasons

  • Goods that are inseparably mixed with other items after delivery

We reserve the right to refuse returns that do not meet these conditions.

Only regular-priced Goods may be refunded. Items purchased during sales or promotions may not be eligible for refunds unless required by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods.

We recommend using a trackable and insured shipping service, as we cannot be held responsible for Goods damaged or lost during return shipping.

Refunds will not be issued without actual receipt of the returned Goods or proof of successful return delivery.

Gifts

If the Goods were marked as a gift at the time of purchase and shipped directly to you, you may receive a gift credit equal to the value of the returned item once the return is received.

If the Goods were not marked as a gift, the refund will be issued to the original purchaser.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us through the contact information available on the website.